Rules of conduct during a state of emergency

Rules of conduct during a state of emergency

30.03.2020 Все новости

Rules of conduct during a state of emergency

At present, a large number of memos and instructions for the population on the prevention of coronavirus infection have been posted on the Internet and social networks. All of them are fragmented or have a situational character.

These rules contain a set of rules for the actions of Kazakhstanis in everyday life.

Rule 1

• Do not leave home, except in extreme cases when it is really necessary (for the purchase of food, medicine, medical care and vital services).

• Do not visit parks, playgrounds, banks, public service centers, bazaars, or any crowded places. Children should only be allowed to leave the house in an emergency, with safety precautions, and with older family members.

Rule 2

• Communicate with other people remotely - using communication tools. You should not go to visit and host friends and family members who do not live with you at home.

Rule 3

In order to leave your home less often, you should use the following measures:

• Remote work, the use of video calls, instant messengers, conference calls.

• Use the services of delivering groceries and goods to the threshold of the house.

• It is recommended that all medical procedures be postponed, except in critical and urgent cases.

Rule 4

High-risk individuals must stay at home.

The high-risk group includes the elderly and people with severe chronic diseases of any age; suffering from respiratory diseases, autoimmune and cardiovascular diseases, diabetes mellitus, oncological diseases.


In cases where people from the risk group live separately, their relatives should:

• inform them of restrictions on leaving the house and control their movement outside the house;

• organize a schedule for their visits only for the purpose of providing food, medicine, essentials and the provision of necessary medical care;

• maintain all restrictions on meetings with them, including maintaining distance, shaking hands and hugs, as well as visiting time;

• provide them with all contacts in case of emergency first aid.

Rule 5

Follow the rules of personal hygiene:

• Avoid physical contact, including kisses, hugs and handshakes.

• Disinfect the door handles and the doors themselves.

• Use disposable wipes outdoors to protect your hands from contact with surfaces. Throw them well before throwing them into closed trash.

• Wash your hands often with soap, for at least 30 seconds.

• Do not touch your face until you wash your hands.

• Ventilate the rooms more often (at least 3-4 times a day for 15 minutes).

• Wet clean twice a day using chlorine-based products.

• When coughing and sneezing, always do this in the elbow, and in no case in the palm of your hand or air, or cover your nose and mouth with a disposable cloth.

• Smokers - at high risk. Refrain from smoking, especially hookahs, through which the risk of infection is maximum.

• Do not use common cutlery, do not eat from one plate, and do not pass on to others food that you have bitten or tasted.

• While at home, adhere to a healthy lifestyle, monitor nutrition, exercise.

Rule 6

Before going out, put on a medical mask and dress accordingly to the season of the year, gloves (if possible medical), and also long-sleeved outerwear.

• Gather hair. Do not wear rings, earrings, or bracelets.

• Avoid using public transportation. It is better to move around on your own transport or on foot, avoiding crowded places.

• Keep away from people, preferably two meters.

• Wash your hands every time you come across surfaces or disinfect with a gel.

Rule 7

If you went to the grocery store or pharmacy:

• Make sure there are few people present in the store or pharmacy. If you see that there are more than 10 people in the room, you should stay on the street and wait for some of the buyers to go out.

• Sellers and owners of shops and pharmacies need to limit the number of buyers to no more than 5 per 50 square meters. m, no more than 10 buyers per 100 square meters. m etc.

• When visiting a store or pharmacy, keep at least 1.5–2 meters away from people, especially if they have a cough, runny nose, and a painful look.

• When visiting a store or pharmacy, try not to touch the product unnecessarily, touch only the product that you have chosen to purchase.

• Buy food in sealed packaging and wrappers.

• Try to pay with credit cards. If you touch money or other objects, treat your hands with an alcohol-based product or hand antiseptic.

Rule 8

When using public transport (if you still used it):

• When traveling on a bus or trolleybus, treat your hands with a disinfectant.

• When you reach the end point of your trip, wash your hands immediately with soap.

• If someone begins to cough or sneeze, cover your mouth and nose with a clean handkerchief or napkin. In the absence of such objects, protect the face with the inside of the elbow, and not with your palms.

• Avoid close contact with someone who is coughing or sneezing. In this case, it will be more correct to wait for the next bus.

• Do not talk with passengers in public transport. Try to stay as far away from them as possible.

• If possible, open the windows in the transport. This is very important, such protective measures should not be avoided.

• Do not touch your face (mouth, nose, eyes) with your hands throughout the trip.

Rule 9

Upon returning home:

• Try not to touch anything until you wash your hands or disinfect them.

• The sole of the shoe must be wiped with a cloth moistened with a disinfectant. It is also necessary to rinse the paws of the pet that was walking.

• Carefully remove the mask and gloves and, having sealed them in a bag, discard them. Bags, keys, wallet, phone, etc. leave in the entry box. After - sanitize.

• Use similar measures when receiving goods by delivery services.

Rule 10

How to monitor your health:

• Postpone all routine medical examinations, examinations, and surgeries requiring visits to health facilities.

• In case of health problems with existing chronic diseases, it is advisable to use remote medical services (telephone consultations or social networks) without visiting a clinic or making an appointment.

• Measure temperature twice a day.

• Take immunity strengthening vitamins or eat foods that are high in them.

• When symptoms of the disease appear - high fever, accompanied by phenomena such as coughing, shortness of breath, shortness of breath, etc. - it is necessary to wear a mask and limit contact with family members. Tell your doctor right away or call an ambulance service.

• Never visit a clinic or hospital on your own. There are risks to infect people or become infected if you have the usual Acute Respiratory Viruses  Infection.

• Call 103 for all cases related to your health.

Rule 11

How to behave with children:

• Keeping children at home for long periods can cause stress in children. They can aggressively demand the attention of adults, become anxious, withdrawn, inhospitable, or overly lively.

• Respond to such reactions of the child positively, find out what worries him, do not push away from yourself.

• In difficult times, children especially need love and attention. Therefore, try to manifest them even more than usual. Listen to the child, show kindness and encourage him.

• To distract a child, try to come up with games and interesting activities for him.

• If possible, it is advisable not to separate children from their parents and other family members. If this is not possible (for example, in the case of hospitalization), it is necessary to ensure regular communication of the child with the family (for example, by telephone) and provide him with the necessary moral support.

• Try to follow the routine or schedule as carefully as possible, or, given the changing circumstances, enter a new daily routine that provides time for school or other instruction, as well as games and recreation.

• Explain to the child what has happened and what is the current situation, and tell them in a language that they understand how to protect themselves from infection. Including calmly tell him about the possibility of events (for example, one of the family members and / or the child himself may feel unwell, and he may need to go to the hospital for a while, where doctors will help him recover).

Rule 12

How to organize themselves for residents of apartment buildings and residential complexes and quarters:

• Together with the KSK and initiative citizens of the houses, volunteer groups should be organized to work closely with local authorities and the police (exchange of contact information, information, instructions and recommendations).

• Use common house chats to disseminate information about behavioral rules and disease prevention.

• Conduct daily sanitization of porches, elevators and stairwells of houses (at least three times a day).

• If necessary, it is necessary to organize posts on the territories of houses to ensure the regime of admission of residents and delivery services, as well as measuring body temperature for all incoming and outgoing residents.

• Keep track of the residents ’exit schedule, following the“ 1-1-2 ”rule, when only one family member can leave the house once every two days. Special control should be established for apartments where cases of infection have already been identified.

• Establish control over the work of grocery stores and pharmacies located nearby and report incidents of interruptions in their work (food shortages, etc.) to local authorities.

• Organize appropriate assistance to needy apartment dwellers.

Rule 13

• If you hospitalized a loved one with whom you lived together:

• prepare a “disturbing bag” in case of quarantine isolation in a medical facility for each family member with whom the patient lived (removable underwear, hygiene products, telephone, charger, etc.).

• You need to be prepared that in the case of a massive spread of the disease, places in medical organizations may not be enough. In this case, it is necessary to spend at least 14 days in self-isolation to everyone who lived together and contacted the patient. Doctors will monitor the status of all contacts for 14 days by phoning. And if during this time no symptoms appear, a person is considered healthy and does not pose a threat to others.

• From the moment you have hospitalized your loved one, you must first carry out a general cleaning with the disinfection of the entire apartment.

• During the period of self-isolation, monitor the state of health (with temperature measurement and monitoring of the symptoms of the disease) and strictly follow the recommendations prescribed by doctors.

Rule 14

• Get reliable information as follows:

• Through the website , official websites of the Government, the Ministry of Health and Akimats

• Call to the call center

• If necessary, contact psychological support services and an ambulance


Only by observing these safety requirements can you maintain the health and health of your loved ones and make an invaluable contribution to the fight against the global coronavirus pandemic.

Rules of conduct during a state of emergency